Privacy policy

Last updated: May 27, 2026

HatWorld operates this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). HatWorld is powered by Shopify technology, which allows us to offer you the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you contact us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with it.

Personal information we collect or process

When we use the term “personal information,” we refer to any data that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data that cannot identify you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card and debit card numbers, payment account information, transaction details, payment method, payment confirmation, and other related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, add to cart, save to wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information about how you interact with the Services, such as when and how you use or browse them.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
  • Automatically through the Services, including information from your device when you use our products or visit our website, as well as through cookies and similar technologies.
  • From our service providers, when they enable certain technologies or process personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving the Services

We use your personal information to provide the Services, including fulfilling contracts with you, processing payments, managing orders, remembering preferences, sending account-related notifications, handling purchases, returns, exchanges, and account management, organizing shipping, and providing personalized shopping experiences such as product recommendations.

Marketing and advertising

We use your personal information for marketing and promotional purposes, including sending advertising communications by email, text message, or mail, and showing online ads based on your activity, such as items you have purchased, viewed, or added to your cart.

Security and fraud prevention

We use your personal information to authenticate accounts, ensure secure transactions, detect and prevent fraud or illegal activity, and maintain the safety of our services.

Communications with you

We use your personal information to provide customer support, respond to requests, and maintain our business relationship with you.

Legal reasons

We may use your personal information to comply with applicable laws, legal processes, or government requests, and to enforce our terms or policies.

How we disclose personal information

We may disclose your personal information to third parties in the following situations:

  • With Shopify, service providers, and other partners who help operate the Services (e.g., payment processing, IT, analytics, shipping, customer support).
  • With marketing and business partners for advertising and promotional purposes.
  • When you request or consent to such disclosure.
  • With affiliates or within our corporate group.
  • In connection with business transactions such as mergers, insolvency, or legal compliance and enforcement.

Relationship with Shopify

The Services are hosted on Shopify, which processes personal information to provide and improve the Services. Information you submit may be shared with Shopify and third parties, possibly located in other countries. Shopify may also process personal data for advanced features and analytics.

For more information, you can review Shopify’s consumer privacy policy at https://privacy.shopify.com/en.

Third-party websites and links

The Services may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, contact us to request deletion.

Security and retention

No security system is completely secure. We cannot guarantee absolute security of your information. We retain personal data only as long as necessary for legal, operational, or business purposes.

Your rights and choices

Depending on your location, you may have rights including:

  • Access to your personal data
  • Deletion of your personal data
  • Correction of inaccurate data
  • Data portability
  • Opt-out of marketing communications

If you reside in the UK or EEA, you may also have the right to:

  • Restrict or object to processing
  • Withdraw consent

You may exercise your rights by contacting us through the details provided below.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns, you may contact us directly or file a complaint with your local data protection authority.

International transfers

Your personal information may be transferred and processed outside your country of residence, including outside the EEA or UK, using appropriate legal safeguards such as Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions or wish to exercise your rights, you can contact us at:

For data protection purposes, we are the controller of your personal data.